Data Protection Declaration

Unless stated otherwise below, providing your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obliged to provide your data, and not doing so will have no consequences unless otherwise specified in the processes outlined below.

“Personal data” refers to any information relating to an identified or identifiable natural person.

Server Log Files

You can use our website without submitting personal data.
Every time you access our website, user data is transmitted to us or our web hosting/IT service providers by your internet browser and stored in server log files. This data includes, for example:

• The name of the page accessed.
• Date and time of the request.
• IP address.
• Data volume transferred.
• The provider making the request.

The processing is carried out based on Article 6(1)(f) GDPR due to our legitimate interest in ensuring the smooth operation of our website and improving our services.

Your data may be transferred to the United States or other countries. Data transfers to countries outside the European Economic Area (EEA) are made in compliance with adequacy decisions issued by the European Commission or other appropriate safeguards.

Contact

Responsible Person
For all data processing inquiries, please contact:
Calixpert AB
Address: Ekhammarsvägen 3A, 19631 Kungsängen
Email: info@calixpert.com

If you make contact with us proactively via email or other communication methods, we collect your personal data (name, email address, message text) only as you provide it. This data is processed exclusively to handle and respond to your inquiry.

• If the inquiry relates to pre-contractual measures or existing agreements, the processing is based on Article 6(1)(b) GDPR.
• For all other inquiries, the processing is based on Article 6(1)(f) GDPR, reflecting our legitimate interest in efficient communication.

You have the right to object to data processing based on Article 6(1)(f) GDPR at any time for reasons related to your specific situation.

Collection and Processing via Contact Form

When you use our contact form, we collect your personal data (name, email address, and message text) as provided. This data is used exclusively to respond to your inquiry:

• Processing is based on Article 6(1)(b) GDPR for pre-contractual measures or existing agreements.
• For other inquiries, processing is based on Article 6(1)(f) GDPR, reflecting our legitimate interest in efficient communication.

You can object to processing under Article 6(1)(f) GDPR at any time. Once your inquiry is resolved, your data will be deleted unless retention is required by law or you have consented to continued use.

Customer Accounts and Orders

Customer Account
When you create a customer account, we collect personal data as provided during registration. This data is processed to enhance your experience and simplify order management. Processing is based on Article 6(1)(a) GDPR with your consent, which you can withdraw at any time by contacting us. Upon withdrawal, your account will be deleted.

Order Processing
When placing an order, we collect and use your data only as needed to fulfill your order and handle related inquiries. This processing is based on Article 6(1)(b) GDPR for contract performance.
Your data may be shared with service providers (e.g., payment processors like Stripe) to complete your transaction, strictly within legal requirements.

Your data may also be transferred to countries outside the EEA. In these cases, we ensure compliance with European data protection laws through adequacy decisions or other lawful measures.

Plug-ins

Use of YouTube

Our website uses the function for embedding YouTube videos by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube"). YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). This feature shows YouTube videos in an iFrame on the website. The option "advanced privacy mode" is enabled here. This prevents YouTube from storing information on visitors to the website. It is only if you watch a video that information is transmitted to and stored by YouTube. Your data may be transmitted to the USA. For the USA, there is an adequacy decision of the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). YouTube has certified itself in accordance with the TADPF and has thus undertaken to comply with European data protection principles.

The use of cookies or comparable technologies is carried out with your consent on the basis of Art. 25 para. 1 p. 1 TTDSG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time without affecting the legality of the processing carried out with your consent up to the withdrawal. Further information on the data collected and used by YouTube and Google and your associated rights and options for protecting your privacy can be found in YouTube’s privacy policy (https://www.youtube.com/t/privacy).

Use of Email Address for Newsletters

We will only send newsletters with your explicit consent, based on Article 6(1)(a) GDPR. You can withdraw this consent at any time via the unsubscribe link in the newsletter or by contacting us. Your data will then be removed from our mailing list.

If we receive your email address in connection with a product or service purchase and you have not objected to this, we reserve the right to send offers for similar products by email. This is based on Article 6(1)(f) GDPR, reflecting our legitimate interest in direct marketing. You can unsubscribe at any time via the link in the email.

Your data may be processed by third-party providers for email marketing. We use services such as Google Ads, Meta Ads, and Kit.com for analytics and advertising purposes.

Cookies and Tracking

Cookies
Our website uses cookies to enhance functionality and improve user experience. Cookies store information that identifies your browser for future visits.

Cookies may be required for specific functionalities, such as session management and personalized experiences. These are stored based on Article 6(1)(f) GDPR and Art. 25(2) TTDSG, reflecting our legitimate interest in website optimization.

You can manage or disable cookies in your browser settings, though doing so may limit website functionality. Details for managing cookies can be found here:

• Chrome: Manage Cookies
• Safari: Manage Cookies

Analytic Tools and Advertising

We use analytics and advertising tools to understand user behavior and improve services:

• Google Analytics: For visitor analysis.
• Meta Pixel: For remarketing on Facebook and Instagram.
• Google Ads Conversion Tracking: To analyze ad effectiveness.

These tools may process your data in compliance with GDPR. Transfers outside the EEA are safeguarded by adequacy decisions or contractual agreements. You can opt out at any time by managing your cookie preferences or contacting us.

Your Rights

Under the GDPR, you have the right to:

• Access your personal data.
• Request corrections or deletions.
• Object to data processing for marketing purposes.
• Lodge complaints with regulatory authorities.

To exercise your rights, contact us at info@calixpert.com.

Retention Periods

We retain your data as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, your data will be securely deleted.

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